About Sheila Farago

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So far Sheila Farago has created 65 blog entries.

Finding those right pair of boots.

I needed a specific pair of boots from Cabela’s, they were sold out online and there was only one pair in my size left in Canada or the US which happened to be in their Winnipeg store. 

Problem#1, is that Cabela’s stores will not take payment over the phone or ship items so I was out of luck.

I emailed Sheila Friday evening at My Little Secret as a last resort to see if she could help me out.

She responded right away and told me that she could pick the up on Monday.

Problem #2 is that Cabelas will only hold an item for 24hrs, contacted Sheila again and no problem she would pick them up on Saturday if I called and asked Cabela’s to hold the boots.

Problem #3, when I called Friday night Cabela’s could not locate the boots in store. I let Sheila know and said I would try again in the morning.

Called Cabela’s again in the am and asked if they found the boots, they showed in stock on the store website, customer service said”no they must have been sold”

Emailed Sheila and said thank you very much for the help but Cabela’s no longer had the boots.

This is were she really showed that she is here to help if everything she had done already didn’t show it.

She offered to go to the store and see what she could do to locate the boots. After speaking to a few people in store she actually found the pair of boots!!!

She pack them up and ship them by  Purlator the next day.

I have had some great service from people but what Sheila did way go way above and beyond for someone she never met who contacted her by email as a last resort.

Sheila is a great person who is ready,willing and able to help. Not many people these days provide this level of service.

Thanks again,

R. Fenton

Lively, ON

August 2019

By |August 13th, 2019|

Big Move!

Sheila came into our lives when we needed her the most. She provided guidance as well as hands-on help for our life-changing move from Manitoba to Vancouver Island. Sheila was personable, smart and wonderful to work with. Five out of five stars!!!! David and Bev

June 2019

By |June 30th, 2019|

Can you pick up something?

I purchased a jacket from a Winnipeg retailer and had it shipped to the US.  After waiting 13 days, I was disappointed to find that it didn’t fit well.  This retailer only offered shipping with Canada Post and the US postal service, and I didn’t want to wait the extended period of time again.  I looked for a personal shopper in the Winnipeg area, finding Sheila and My Little Secret.  Sheila quickly replied to my emails, and described what she could do for me to get the replacement jacket quicker!  Following my purchase, she communicated all of the specifics related to my shipment, using UPS at my request!  Sheila cut the transit time for the jacket down to 6 days, and took wonderful care of my item.  The wrapping and packaging used was superior, guarding against all elements of the trip.  I’m so happy with my new jacket and Sheila for her speedy, white glove service!
Best
Steve Berkley
Upstate NY
By |December 3rd, 2018|

Happy Birthday!

At the last minute Sheila helped me out with my Son’s birthday.  Unable to be in Winnipeg to celebrate with him I wanted to ensure he had a nice cake. Sheila recommended an amazing bakery, sent me the link to their website, picked up the cake that I ordered and delivered it to him.  He was surprised and delighted.  Thanks Sheila for your promote and professional service.  It felt great to surprise him. Simple easy and affordable.

 

Y. Thompson

Winnipeg, MB

By |May 14th, 2018|